Zalando Tech company profile

Customs Compliance Manager

Job Location:

Berlin, Germany

Job Description:

As Zalando transforms from Europe's leading e-commerce company into a multi-service platform for fashion , this is an exciting time to join us! The core of our business is to be cutting edge in each and every of our fundamental pillars: fashion, internet technology and logistics. Zalando SE, based in Berlin, operates the international business and takes care of our business development, comprising of management, marketing, IT and administration.


Currently, as a result of our continuous success and a rapid growth of our business, as well as new exciting projects, we are looking for an experienced, open-minded and committed expert from the field of Customs/International Trade, to join us as a Customs Compliance Manager in our beautiful location in Berlin Friedrichshain.

In this very diverse role you will be a part of our Governance, Risk and Compliance (GRC) team, that plays a pivotal role in the whole Zalando Group by ensuring compliance with internal and external requirements and controlling risk across all our business units.


Strategic Input: Together with your team, you will develop strategies for efficient customs processing and import/export for new products and markets and steering the processes and customs regulations for Zalando Group. You will be also responsible for customs risk management.

Project Management: You will plan and implement projects related to our import/export and customs set-up. You will be proactively looking for the best solutions and improvements for existing processes and standards.

Stakeholders Management and Consultancy: You will manage several stakeholders, ensuring the effective cooperation and clear communication throughout the project lifecycle. You will coordinate the interface with and consult other Business Units, such as tax, purchasing, content creation, supply chain management or IT development as well as, if necessary, with external consultants.

Ensuring our Compliance Standards: You will make sure that Customs regulations are fulfilled by all Business Units and all our processes are meeting the compliance standards.


You Are an Expert: You possess the necessary knowledge and professional experience. You have successfully completed Legal studies and/or the subject of International Trade or related fields. You have been working in the field of customs/foreign trade for 2-3 years.

Analytical Wizard and Solution Seeker: You possess strong analytical and risk assessment skills. Furthermore, you are proactive in searching and developing solutions and processes with a high level of safety and efficiency.

Communicator and Motivator: You are confident and comfortable in communicating with colleagues with different professional backgrounds and able to explain complex processes in a clear and simple way. Through your strong interpersonal skills and being a positive influencer you are able convince different stakeholders to work together towards the common goal.

Further Capabilities: You are a proficient user of Excel, PowerPoint and other MS Office applications. As a part of an international team, you possess a high level of English language, which you will be using on a daily basis, and you are fluent in German.


Impact and Contribution: Ours is one of the most spectacularly successful stories in e-commerce. Our motto is "Think big and act fast". The actions you take with us today can reach millions of customers tomorrow. When you join Zalando it means working for an internationally renowned and rapidly growing company, providing the best online fashion experience.

Perks: Competitive salary; great shopping discount on a wide range of products on; discounts from external partners; public transport discounts; relocation assistance for internationals; municipality services*; flexible working times; family service and parent & child rooms*; additional holidays & volunteering time off; diverse sports and health offerings*. (*Partly, depends on location)

Development and Feedback: At Zalando you can grow, personally and professionally. We will fully support you through trainings and further development opportunities to expand your skills and help you on your way. You will benefit from the collaboration with experienced thought partners and from our multi-source feedback approach. You can create your own opportunities, while we encourage you to take risks.

Fun and Interaction: Finally, have fun! We provide one of the most international environments you can find and are dedicated to making your job fun. We know that you can only give your best if you enjoy it.


If you need guidance or have any questions about our hiring processes, please contact Agata:

Reference: 10085822

Click Here to Apply

Contact Information:

Contact: Human Resources
Zalando Tech


October 28, 2017
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