Order Management Specialist

We are seeking a highly organized and detail-oriented Order Management Specialist to join our team. This role requires support during EMEA and US business hours and involves managing invoicing, billing, and order forms, as well as communicating effectively with sellers. The ideal candidate will have a background in invoicing, billing, accounts receivable/accounts payable (AR/AP), or order management. Key Responsibilities: Meet a resolution SLA of 2 business hours for requests. Read and process invoices and order forms, including light Excel work to reconcile amounts owed based on monthly unit cost and contract term length remaining. Communicate effectively with sellers to resolve issues and manage orders. Handle a volume of 25-40 requests per week, with potential to assist in other Deal Desk or Order Management-related tasks during slow periods. Qualifications: Proven experience in invoicing, billing, AR/AP, or order management. Strong Excel skills for financial reconciliation. Excellent communication skills. Ability to work independently and manage time effectively. Detail-oriented with strong organizational skills. Preferred Backgrounds: Invoicing/Billing/AR/AP Order Management The pay range for this position is 31,500-40,000 MXN monthly.

Location: México, MX

Posted Date: 4/26/2025