Technical Support Analyst

Role: Technical Support Analyst Location: Gloucestershire (you are required onsite and must be comfortable travelling to project sites around the South West) Duration: 6 months Rate: £250 per day (inside IR35) Are you a Technical Support Analyst looking for your next contract opportunity? We're on the hunt for an IT pro who's not just great at troubleshooting but also thrives on delivering exceptional customer service. As the first point of contact for all things tech-related, you'll play a vital role in ensuring our colleagues stay connected, supported, and productive. This isn't just about fixing IT issues-it's about making a real impact with your expertise and can-do attitude. What You'll Be Doing: Providing second-line technical support across BAU and projects Diagnosing and resolving hardware, software, and network issues Ensuring a friendly, engaging, and proactive approach to IT support What You'll Need: Minimum 3 years' experience in a technical support role at 2nd line level Strong troubleshooting skills across Windows, macOS, Android, Intune, Azure, and O365 Excellent communication skills Relevant certifications (MCP, A, ITIL Foundation desirable) A driving licence & willingness to travel when required If you have the relevant experience, please apply

Location: Gloucestershire, GB

Posted Date: 4/29/2025