Software Contract and Vendor Management || Gurgaon

HCLTech is hiring for Software Contract & Vendor Management for Gurgaon Location Interested candidate please drop in your resume on preeti.pandeyhcltech.com with below details Current CTC Expected CTC Notice Period Job Description – Ops Team Leader/ Team Manager Position Overview The job involves managing software Contract renewals, Amendments, etc. and regular interaction with Client and driving the projects and initiatives. The team will be involved in: 1.Reviewing new customer engagements 2.Facilitate software procurement and licensing 3.Analysing procurement and licensing issue root cause and resolve accordingly The job description/requirements include: 1.Development and execution of procurement strategies 2.Understanding of end to end 3rd party commercial software processes 3.Driving negotiation and execution of Software Licensing Agreements for software purchases, license compliance and ongoing license management. 4.Understanding of industry standards and different SLAs used in the area of Software Access Management 5.Create and participate in daily, monthly and QBR status reviews 6.Work with respective leads to close the gaps highlighted by the QA lead / Managers 7.Implement team building initiatives and process initiatives 8.Participate in business process analysis 9.Perform cost analysis and set appropriate benchmarks 10.Conduct Acceptance testing and mock runs on changes implemented 11.Evaluate requirements, propose optimization and document new processes added to scope 12.Work on high severity tickets as required Required Knowledge / Skill Sets: Technical Skillset Areas of Expertise Required Skill Set Requirement Thorough knowledge of end to end workflow of software procurement and licensing Required Serve as a Business Partner for Google on customer and Operational Initiatives Required Has BA skills to be able to do analysis , and process improvements Required Use of tools such as Google Spreadsheets, pivot tables, databases, command line interfaces. Required Document process and process flows. Required Drive recommendations and implement process improvements to reduce system Required defects. Presentation skills to share findings with the team and deploy training to implement approved changes. Track and monitor change improvements. Required Behavioural Skillset a. Strong Negotiating Skill b. Critical thinking skills to solve problems by thinking outside of the box c. High energy resource with ability to own tasks. d. Candidate should be a self-starter with ability to operate independently with minimal supervision e. Candidate should have excellent Verbal and written communication skills with ability to understand internal procurement requirements and communicate with vendors f. Should have good analytical skills with excellent knowledge in Excel and Google sheets g. Should be a team player and work collaboratively internally with stakeholders and externally with suppliers Soft Skillset Areas of Expertise Required Skill Set Requirement Excellent communication and interpersonal skills in customer service environment Required Act as the main point of contact for the Google management team Required Strong analytical and problem solving skills Required Walk customer through problem-solving process. Required Education Educational qualification required Skillset Requirement Bachelors (BA/BS degree in Computer Science or Engineering or equivalent practical experience) Required Master’s Degree Optional Other requirements Flexibility in UK / US shift hours Experience: 6 years of experience in Contract Management/Procurement/Customer Service/Project Management teams Location: Client Office, Gurgaon, India

Location: in, IN

Posted Date: 4/30/2025