Solution Engineer - Siebel CRM

Solution Engineer Siebel Description : We are seeking an experienced Solution Engineer Siebel Engineer in Pune with a minimum of 5 years of software delivery experience in the utility industry to join our Digital Solutions : - Experience implementing and testing Siebel CRM software for more than 5 years. - Assists Solution Lead and Project Manager with scope management, project planning, milestones and work and resource estimates. - Acts as a technical expert in the design of the solution to meet the customer requirements. - Depending on the level of experience, the candidate may be the Solution Lead on the project. - Develops project deliverables for the Client project team during design phase. - Participates in the Build and Test phase of the project (configures and tests) to ensure delivery of the solution on plan and adhering to technical best practices. - Ensures that testing is being completed with high standards and on schedule. - If the project doesn't have a separate QA team, then the SE will take ownership of the QA process to ensure the solution is thoroughly tested prior to SIT / UAT. - Documents requirements for custom development and works with custom development team to ensure requirements are met. - Develops and delivers onsite end user training, as needed. - Participates in services estimation to support pricing for bid and in other parts of the bid response process, as required by bid structure. - Supports proposals and participates in post bid activities including clarifications, support of short list presentation and supporting scope definition in contract development and negotiations. Expectations : - Excellent written, verbal communication skills. - Utility industry knowledge breadth and depth. - Collaborative nature and willing to share knowledge across broader team while contributing to reusable collateral. - Mentor and develop other resources on the team. - Clear and timely communication internally and externally. - Ability to interact with the Client team including project sponsors and end users of the system. - Looks for ways to improve the delivery process, reduce issues / rework and improve customer satisfaction throughout the project lifecycle. - Ability to troubleshoot issues and perform root cause analysis. Qualifications : - Bachelor's degree or equivalent in Engineering, Computer Science, Management Information Technology from an accredited school or university is required. - A minimum of 5 years of software delivery experience is required with a Utility industry background is preferred. - At least 5 years of experience in Siebel CRM implementations, integrations and/or upgrading is required. - Required good hands-on experience on JavaScript and VB Script. - Required Siebel CRM experience in upgrading/migrating to higher versions (preferably v20.3 to 24.x). - Experience working with real-time systems and data connectivity is preferred. (ref:hirist.tech)

Location: pune, IN

Posted Date: 5/1/2025