Resource Industries Support Representative

About the Role: This unique and exciting opportunity will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company. We are open to applicants from: Collinsville (preferred), Bowen, Mackay or Townsville Key Responsibilities: Reporting to the Resource Industries Support Manager, your role will involve: Promote and adhere to all safety requirements on site and within the workplace Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc) Promote consistency by being a centralised point of contact Maximise Customer fleet performance through ownership of operate for reliability process, defect elimination strategies and implementation of reliability focused systems and training Create, implement and execute sales and account strategies Maintain and increase our market share of parts and service Communicate and manage challenges effecting fleet performance and satisfaction Manage, document and resolve customer issues and enquires About You: To excel in this role, you will have: A trade qualification or product support experience within the mining industry Proven customer management experience in the mining sector Experience in mining, mining services, or heavy earthmoving industries A strong commitment to safety and continuous improvement A proactive approach to problem-solving A positive and team-focused attitude towards business development About the Benefits: Hastings Deering offers a range of exciting benefits, including: A rewarding career with diverse opportunities Competitive remuneration package, commission, and support vehicle Salary Continuance Insurance Employee Assistance Program for you and your family Discounts on private health, vehicles, travel, and more A culture of innovation, collaboration, and execution Ongoing training and career support Annual salary reviews How to Apply: For more information or to apply, please contact Celeste Middleton, Talent Acquisition Partner, at hastingsdeering.com.au. Current employees must notify their line manager prior to applying for this role.

Location: Erakala, AU

Posted Date: 5/1/2025