Player Support Service Jr

At Motivus , we believe in unlocking human potential through innovative, cutting-edge solutions. With over 1,600 team members across 5 countries, we provide a full spectrum of software and digital services. Our teams are dedicated to driving sustainability, pushing the boundaries of technology, and building the next generation of world-class digital solutions that empower our clients and make a lasting impact. As part of our team, you’ll work alongside forward-thinking professionals committed to creating groundbreaking solutions that shape the future of the industry. We are looking for a Player Support Service to join our dynamic team. In this role work within a high-performance team and continually provide unique experiences and efficient solutions that help our players get back into the game as soon as possible. Key Responsibilities: Manage interactions with players focused on providing the best possible experience within our scope. Understand internal processes and continuously update your knowledge. Ramp up towards our internal productivity and satisfaction thresholds. Contribute to our continuous improvement model. Qualifications: High-school diploma or equivalent 1 year of professional experience in a Customer Service position B2 English Level proficiency Advanced writing skills Proficiency in Windows and Office applications Active Gamer: MOBAS, Shooters, etc Remote CDMX. Night schedule Training on site CDMX. Why Join Us? Grow Your Career : At Motivus, you will have the opportunity to expand your skills and take on leadership roles in diverse projects. Work on Emerging Tech : Be at the forefront of innovation by working with cutting-edge technologies and methodologies. Collaborative Environment : Work with talented teams that value your ideas and contributions. Learning and Development : We offer a range of L&D programs to help you advance your career. Client-Centric Approach : Contribute to solutions that create lasting value for global Fortune 500 clients. Our Values Culture of Innovation : We pursue innovation relentlessly, encouraging our teams to explore new ideas and technologies. Responsibility : We give back to the communities that support us and our clients. Learning & Development : Our employees lead, learn, and grow, supporting themselves and our clients. How to Apply Interested candidates can apply by submitting their resume to claudia.rincon@motivus.com or apply through this job post. Motivus is an equal opportunity employer and encourages diversity and inclusion in the workplace.

Location: México, MX

Posted Date: 5/2/2025