Bilingual Customer Service Representative

Join A Great Team! Are you ready to embark on an exciting journey where you can leverage your bilingual skills and make a difference? We are seeking a dedicated individual to support sales and delight customers with top-notch service. Under the guidance of the Business Development Manager, you'll play a pivotal role in enhancing the customer experience and driving business forward. Why You'll Love Working With The Team: Enjoy a regular work schedule from 8:00 AM to 4:30 PM, Monday to Friday, with the possibility of very occasional overtime on weekends. Receive competitive weekly pay, ranging from $18.50 to $20.00 per hour, depending on your experience. Be part of a supportive and collaborative team environment. Your Key Responsibilities: Process orders and ensure timely and accurate deliveries. Communicate effectively with customers about product details, availability, and shipping information. Assist in resolving back orders and maintaining inventory control. Prepare quotations, invoices, and shipping documents. Update and manage customer data in our database. Collaborate with various teams to ensure smooth operations and customer satisfaction. Support collection activities for overdue accounts. Foster and maintain positive relationships with customers and team members. Ensure compliance with J-Sox regulations and international accounting practices. What They Offer: The work environment is climate-controlled, providing a comfortable setting for you to excel. While the office is generally quiet, expect a moderate noise level at times. Physical requirements include occasional lifting of up to 15 pounds and frequent use of a computer screen. What You Bring to the Table: A high school diploma or GED, with 2 years of experience in a similar role preferred. Proficiency in both Spanish and English, with excellent communication skills. Experience in the automotive parts manufacturing industry is a plus. Strong customer service orientation and relationship-building skills. Advanced proficiency in Microsoft Suite, particularly Excel. Detail-oriented with excellent time management and organizational abilities. Capability to work independently and as part of a team. Analytical skills and a problem-solving mindset. Adaptability to a dynamic work environment. If you're ready to make an impact and grow, we encourage you to apply and become a valued member of the team!

Location: Bardstown, KY, US

Posted Date: 5/5/2025