VP Customer Success

Job Description Job Description We are offering an exciting opportunity for a VP Customer Success in Duluth, Georgia. This role is in the tech industry and involves maintaining relationships and selling in various territories. The position allows for remote work, with 50% travel requirement for attending conferences, business development meetings, and maintaining customer relationships. Responsibilities: • Oversee account management across multiple states. • Develop and implement strategies to maintain and strengthen relationships with clients. • Attend industry conferences to represent the company and establish new connections. • Engage in business development activities, including networking dinners and meetings. • Create comprehensive reports for the Chief of Staff and other relevant stakeholders. • Utilize skills in Artificial Intelligence (AI), Cloud Technologies, CRM, Facebook Insights, GMail, Brand Awareness, Budget Processes, Campaign Planning, Collateral Management, and Communication. • Strive for diversity and inclusivity in the leadership team. • Manage sales processes and account management within the company. • Operate without geographical limitations, with the ability to work remotely when not traveling.• Proven experience in a similar role, with a minimum of 10 years in the field of Customer Success • Demonstrated proficiency in Artificial Intelligence (AI) applications • Extensive knowledge and application of Cloud Technologies • Proficient in the use of Customer Relationship Management (CRM) software • Familiarity with Facebook Insights for customer data analysis • Proficient in GMail and other Google Suite applications • Proven ability to develop and enhance Brand Awareness strategies • Experience with Budget Processes, including planning and management • Experience in Campaign Planning and execution • Proven skills in Collateral Management • Excellent Communication skills, both written and verbal

Location: Duluth, GA, US

Posted Date: 5/5/2025