InterContinental Hotels Group
Attendant Room
Job Location
Fort Belvoir, VA, United States
Job Description
Role Purpose As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. Key Accountabilities * You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. * Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. * Keep your supervisor updated on room service progress and alert them to any repairs needed * Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. * Be organised - keep on top of supplies and amenities and always try to minimise waste. * Reunite items with owners - and log any lost and found property. * Look smart - wear your uniform with pride. * Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. * Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping. * Report, turn in, and/or log all lost and found items according to established procedures. * Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. * May regularly assist with deep cleaning projects. * May have turndown duties. * May assist with other duties as assigned. Key Skills & Experiences * It's a physical role and you'll be on your feet most of the day, so fitness is important. * Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. * You'll might need to bend and kneel to complete some activities. * Literacy skills - reading, writing and basic maths skills. * Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.
Location: Fort Belvoir, VA, US
Posted Date: 5/5/2025
Location: Fort Belvoir, VA, US
Posted Date: 5/5/2025
Contact Information
Contact | Human Resources InterContinental Hotels Group |
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