Consultant - Salesforce Administration

ROLES & RESPONSIBILITIES : Trusted Sales Force Consultant who will develop and manage Sales Force in alignment with the corporate goals System Configuration : - Configure and customize Salesforce to meet business needs. - Create and maintain custom fields, objects, and workflows. - Develop and maintain reports and dashboards. User Management : - Create, manage, and maintain user accounts, profiles, and roles. - Grant and revoke access to different parts of the system. - Manage user licenses and ensure efficient usage. Data Management : - Ensure data accuracy, integrity, and consistency. - Perform data imports, exports, and cleanups. - Manage data storage and archiving. Security Management : - Implement and maintain security settings and access controls. - Ensure compliance with security policies and regulations. Training and Support : - Provide training and support to users on how to use Salesforce. - Address user issues and troubleshoot problems. Collaboration : - Work with stakeholders to understand business requirements and translate them into Salesforce solutions. - Collaborate with other teams, such as Operations, IT, Sales and Marketing to ensure smooth Salesforce implementation and usage. Staying Updated : - Keep abreast of new Salesforce features, updates, and best practices. - Proactively identify opportunities to improve Salesforce usage and effectiveness. - Works with leadership team to establish the Sales Force Strategic Plan, project/program roadmap and budget to achieve the goals of the organization - Develops processes to proactively evaluate and modify plans based on new opportunities or changes to the operating model to ensure continuous alignment of priorities, resource utilization and funding - Actively monitor and improve day to day performance of Sales force platform & applications to ensure high availability and minimize business disruption - Supervises the processes to ensure Data Quality, Data Governance, Data Security and Data Privacy - Develops and maintains an enterprise-wide business recovery plan to ensure timely and effective restoration of Salesforce services - Partner with HR to ensure appropriate training programs for the organization are in place to attract, retain and develop key personnel required to support the portfolio of technology and services - Delivers within approved operating budget - Ensure companywide end user training, communications, help desk - Ensures communication and continuous engagement of the partners, investors, and stakeholders about the sales force technology strategy - Ensures availability of the right data to enable data driven decision making across the business units - May perform other duties as assigned by management (ref:hirist.tech)

Location: hyderabad, IN

Posted Date: 5/7/2025