Bilingual Servicing Analyst

Bilingual Servicing Analyst Contract length: 12 months, poss of extension Location/H or R: Onsite in Montreal downtown 1x per week (4 days WFH) How many openings: 1 Hourly rate: 25-31/h depending on experience Required Skills and Experience * - Fluent in both French and English - 1-3 years of a relevant experience and post-secondary degree in a related field of study desirable or an equivalent combination of education and experience Commerce or Finance - Experience in corporate and commercial lending and loan servicing - Experience dispersing money via direct transfer, wire transfers, SWIFT, or other methods - Ability to calculate fees and interest - Knowledge and understanding of business unit's products and services, processes and controls - Knowledge of standard desktop applications and department systems and applications - Strong communication skills both written and verbal - Ability to manage time effectively and prioritize tasks - Self-starter with an eager attitude to learn and grow in an exciting and fast-paced work environment Nice to Have Skills and Experience - LoanIQ - Exposure to syndicated loans Job Description * Insight Global is looking for a Servicing Analysts to join the team with one of our large banking clients in the downtown Toronto area. The successful candidate will be responsible for the following: - Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner. - Delivers agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies, guidelines and standards are met. - Addresses customer services issues according to established parameters, escalating as required - Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities - Executes routine tasks such as service requests, transactions, queries etc. within relevant service-level agreements - Investigates and addresses specific customer issues - Completes administrative activities to ensure the smooth operation of the unit; including scanning and filing documents as required - Supports the development of tools and delivery of training focused on delivering business results - Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting - Collaborates to execute loan servicing and monitoring requests - Prepares customer notifications and billings, and processes services and transactions including (but not limited to) loan advances/payments, wire transfers, billing for principal/interest/fees, monitoring collateral positions, financial exceptions, etc.

Location: Canada, CA

Posted Date: 5/7/2025