Customer Service Operative

My client, a house builder, are looking to recruit a Customer Service Operative. Reporting to the Customer Service team you will be providing customers with an efficient, accurate and high-level quality service and have knowledge of the house building process. Key responsibilities will include, but are not limited to, the following: * Carrying out joinery / making good remedial work * Reporting and correcting minor faults * Effectively representing the brand when working in customer homes, ensuring customers are happy with repairs carried out * Regularly communicating and collaborating with the office team, contractors and suppliers * Keeping admin up to date / effectively utilising appropriate IT and CRM systems * Identifying and highlighting opportunities for continuous improvement About You Ideally you will have experience in a similar role providing customers with an efficient, accurate and high-level quality service and have knowledge of the house building process. Key Skills * Ideally you will have a building trade background * Comfortable working at height, and using ladders safely * Excellent communication skills are essential * Ability to work efficiently and effectively while unsupervised * You will have access to a company van so having a full UK driving license will be essential

Location: Digswell, GB

Posted Date: 5/8/2025