Infrastructure Engineer

Role: Infrastructure Engineer Location: Norwich/Lowestoft Salary: £28,000 - £35,000 travel expenses * Location: Norwich/Lowestoft * Full clean driving licence and own transport for travel between Norwich and occasionally Lowestoft. * Fully on-site Are you a 2nd line support professional looking for your next challenge? We're recruiting on behalf of a leading software logistics company that is seeking a skilled professional to support and enhance its IT infrastructure and IT network. The Role: the role will suit someone at 2nd line support level of experience. Approx 2-3 years commercial technical experience Keen to learn, and prepared to take on additional training/accreditations if need be. Someone who is famailar with working in smaller companies with a smallish technical environment (10-15 users). You will play a key role in maintaining and improving the company's IT systems, ensuring high availability, security, and performance across the business. You'll work on a mix of project-based tasks, from troubleshooting network issues to implementing new technologies that drive operational efficiency. This is a varied and hands on role that will require some server cabling and wiring as well as hardware and software server setup. Key Responsibilities: * Manage and maintain IT environment, including servers, networks, and cloud-based systems. * Support operations by ensuring minimal downtime and high system reliability. * Implement security best practices to protect company data and assets. * Work on infrastructure upgrades and improvement projects. * Provide technical support and guidance to the internal team. * Collaborate with third-party vendors and service providers. What We're Looking For * Proven experience in an IT 2nd line support technical role. * Strong knowledge of Windows, networking (LAN/WAN, VPNs). * Server installation and maintenance. * Some experience in a cabling and wiring. * Ability to troubleshoot IT issues and provide effective solutions. * Strong communication skills and a proactive mindset. If you're looking for an exciting opportunity to be part of a growing software company with a strong focus on IT support, we'd love to hear from you

Location: Taverham, GB

Posted Date: 5/10/2025