Housing Concierge

Housing Concierge (Weekend Day shifts) Leeds, West Yorkshire Permanent- Part time(15 hpw) Salary £24,638 per annum [pro rata], plus brilliant benefits, including health cash plan! Home, a place where you belong Come and join us as our amazing housing concierge at The Sycamores, our brand-new extra care service in lovely Woodlesford. With its café, hair salon, activity rooms and beautiful gardens, its a real community where over 55s can live independently, with the reassurance that support is always close by, were more than just a place to live. Youll be at the heart of it all on weekends, keeping things running smoothly, safely and with that extra bit of care. Typical shift as a Housing Concierge Keeping an eye on things through CCTV and regular patrols, helping everyone feel safe, secure and well looked after. Meeting and greeting visitors while making sure we follow the rules that keep our community running happily. Responding to any little hiccups, like maintenance issues, and working with managers and contractors to get them sorted. Working side-by-side with our lovely on-site care team to support customers if anything unexpected pops up. Writing up reports and logging whats happened during your shift, so weve got clear records and handovers. Helping build a place where customers feel at home and neighbours get on. Were all about good vibes here. Youll go home each day knowing that you have helped change our customers lives for the better, here at one of the top 10 for Great Places to Work in the UK! You bring A friendly, calm and practical approach to keeping people safe, along with a keen eye for spotting when somethings not quite right. Confidence using technology, whether thats logging info, checking CCTV or sending updates, but dont worry you dont need to be a tech wizard. The ability to work independently while still being a great team player, ready to roll up your sleeves and muck in. A positive attitude and a natural warmth that helps people feel comfortable approaching you with anything. Experience in a housing, support, customer service or safety-related setting would be fab, but your approach matters most. Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review. Our team Youll be reporting to Emma Carter our Community and Wellbeing Manager, working closely alongside our housing team and our on-site Care team too.Youll have tons of experienced support on hand working within our exciting brand-new service. Job details Willingness to work weekend shifts on a rota, including bank holidays, with a flexible outlook and a strong sense of reliability. Shifts are usually 8am4pm or 3pm11pm 24-hour support to our customers Able to use technology to monitor CCTV, update records andreport repairs and carry out building safety checks. Youll need an Enhanced DBS check done and we pay for that. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best.Together we make Home Group a great place to work ! Whats in it for you? 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, and time off for volunteering too! Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us! Colleagues really matter to us, thats why were the10^thBest place in the UK for Wellbeing. Ourtools and support help you when you need them. Learn more aboutourbenefits on our website. Find out more Click APPLY NOW to see ourHousing Concierge job description,find out about us and forhelp to apply.Sometimes we close a job early, so dont delay or you might miss out. Finally, do let us know if theres anything we can do, to help you shine in our process at ADZN1_UKTJ

Location: Woodlesford, GB

Posted Date: 5/11/2025