Field Service Technician

Akkodis is seeking a Field Service Technician (French) for a contract position with a client in Ottawa, ON ideally with experience in maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, peripherals, high-end printers, and multi-function laser devices at the component level. Position: Field Service Technician (French) Location: Ottawa, ON Long-Term Contract Job Description Responsibilities: Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals Documents, maintains, upgrades or replaces hardware and software systems Supports and maintains user account information including rights, security and systems groups. Identifies, analyzes, and repairs product failures, orders and replaces parts as needed Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks Works under general supervision. A certain degree of creativity and latitude is required Basic tasks: Deskside software support High end printer and multi-function laser component level repair Server component level hardware repair and software restore Network device replacement/ configuration Basic network troubleshooting Smart Hands, executes Qualifications: Requires experience in the field or in a related area; familiar with a variety of the field's concepts, practices, and procedures Able to perform call-management in a Real-Time-Reporting environment Able to work independently & with limited supervision Excellent verbal & written skills Have good interpersonal and communication skills. Certifications (Required): CompTIA A Certifications (Nice to have): HP / Dell / Lenovo desktops/laptops Lexmark / Xerox / HP Multi-Function & Work Center (Mono/Couleur) IBM, HP, Dell server certs CompTIA Network CompTIA Server

Location: Montréal North, CA

Posted Date: 5/13/2025