Solutions Engineer

Client: Direct Client Job Title: Solution Designer – Oracle Siebel CRM / Adobe AEM Location: Toronto, ON (Hybrid) Duration: 12 months Contract with possibilities of Extension Job Summary We are seeking a skilled Solution Designer with a minimum of 3 years of experience working with Oracle Siebel CRM or Adobe AEM technologies. The successful candidate will have a strong background in solution design, user experience, and business analysis within enterprise environments. This role demands a combination of technical proficiency, UX knowledge, and strong communication skills, ideally with public sector experience. Skills & Experience Requirements Technical Solution and Development Skills – 40% Minimum 3 years of experience designing solutions using Oracle Siebel CRM or Adobe AEM. Strong experience in: Creating business design documents and both functional & non-functional requirements. Developing high-level application flows and functional design documents. Producing detailed process flows and high-level screen designs. Designing solutions with a focus on user experience and accessibility (WCAG/AODA). Conducting user research and usability testing. Developing user personas and user journey maps. Analyzing user feedback and addressing pain points through design. Creating wireframes and high-fidelity mockups using tools like Figma or Adobe XD. Applying industry best practices in solution design. Experience in: Developing use cases (business/system) and documenting business rules. Creating business requirements documents. Risk identification and solutioning. Quality assurance planning and writing test cases. Technology Skills – 35% Experience with change management methodologies. 3 years implementing Oracle Siebel CRM or Adobe AEM solutions. Experience in: Documenting test strategies, scenarios, and plans for user acceptance testing (UAT). Creating and updating business architecture artifacts. Working with Rational Unified Process (RUP). Developing view visibility and CRUD matrices. Designing screen mockups and workflows, translating them into wireframes or prototypes. Soft Skills – 20% Strong written and verbal communication skills. Ability to conceptualize new ideas and present innovative solutions. Excellent teamwork and interpersonal skills. Proven ability to work collaboratively across functional and technical teams. Experience working in large team environments. Strong analytical and problem-solving capabilities. Ability to perform under pressure and adapt to fast-paced changes. Effective communicator with the ability to bridge business needs and technical execution. Public Sector Experience – 5% Experience with Public Sector Transfer Payment (Grant) Models is considered an asset. Familiarity with maintaining corporate QA standards is also an asset. PublicSector Ministry GovernmentSector

Location: Toronto, CA

Posted Date: 5/15/2025