Intake Supervisor

Prominent Center City Plaintiff's catastrophic injury law firm seeks a motivated team player to lead our intake department. You will be supporting our practice by answering new client calls, evaluating cases, handling new client paperwork, and opening files. We are seeking a candidate with strong organizational and customer service skills. Being bilingual in English and Spanish is required for this role. To be successful in this role, you will need to be comfortable working as a team, proficient in Microsoft Office, and have a can-do attitude. You will also need to be able to multitask effectively and essentially thrive in a busy, team-oriented environment. Intake Supervisor Responsibilities: Conducting potential new client intake calls and evaluating new cases Scheduling new client and attorney meetings Working as a liaison between referral counsel and our office to sign up new clients Sending out and collecting new client sign up paperwork Opening new case files Scanning and saving documents Intake Supervisor Requirements: Customer service experience Proficient with Microsoft Office, specifically Outlook, Word, and Excel Availability to work overtime and outside of 9am-5pm business hours as needed Strong oral and written communication skills Strong critical thinking and analysis skills Excellent organizational skills Must be able to effectively multi-task, manage time-sensitive documents and have exceptional organizational skills in a fast-paced environment Must be able to function effectively in a busy, team-oriented environment Bilingual English & Spanish speaking candidates preferred but not required Benefits: Competitive salary commensurate with experience. Comprehensive health benefits package. Opportunities for professional development and growth. Supportive and collaborative work environment. Meaningful work that makes a difference in people's lives.

Location: Philadelphia, PA, US

Posted Date: 5/15/2025