IT configuration Management Analyst

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion. Responsibilities/Role(s)/Duties: Leads the planning and execution of IT Workspace infrastructure for the new battery plant. Coordinates workspace-related activities such as end-user device readiness, office and production area equipment, and IT setup for conference rooms. Manages project timelines, resource planning, risk assessments, and budget tracking. Acts as the central interface between IT, facility management, suppliers, and construction partners for all workspace-related matters. Ensures compliance with BMW Group standards for hardware deployment, IT workspace design, and equipment ergonomics. Criteria for achievement. Effective Workspace Project Execution: Delivers IT Workspace infrastructure on time and within budget, aligned with plant construction milestones. Tracks all activities related to workspace readiness including device installation, desk setups, and configuration of end-user IT equipment. Stakeholder Alignment and Communication: Maintains constant communication with internal IT teams, construction management, external vendors, and business stakeholders to ensure seamless integration and execution of workspace requirements. Workspace Readiness and Equipment Deployment: Guarantees that all required workstations, offices, and common areas are fully equipped and IT operational before go-live, including laptops, monitors, docking stations, printers, and other user-facing technology. Compliance and Standardization: Ensures all workspace implementations follow BMW Group standards, guidelines, and ergonomic policies. Collaborates with global teams to apply best practices and maintain consistency across locations. Risk and Issue Management: Identifies potential risks related to delays, procurement issues, or scope changes and applies mitigation strategies. Escalates unresolved issues and provides transparent reporting on project health. Geographical scope [If applicable] (areas/regions/countries) based on responsibility of the function Mexico, Plant SLP Qualifications (list without abbreviations) - Education Level. - Experience. - Specific Skills. - Personal Characteristics. (soft skills) - Language. Education Level: Bachelor’s degree in information technology, Computer Science, Engineering, or a related field. Experience: Minimum 3 years of experience in IT project management, preferably in manufacturing or industrial environments. Proven track record in planning and executing IT Workspace or end-user infrastructure projects. Experience working with international teams and cross-functional stakeholders. Experience coordinating third-party vendors and contractors. Specific Skills: Strong project management skills, including planning, scheduling, resource allocation, and budgeting. High expectation of AWM knowledge/certification. Proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook, Project), and project tracking tools such as JIRA or MS Project. Knowledge of IT hardware standards (laptops, monitors, docking stations, printers) and workspace requirements (ergonomics, layout, connectivity). Ability to read and interpret technical building plans and coordinate with construction or facility teams. Personal Characteristics (soft skills): Strong leadership and organizational skills. Excellent communication and interpersonal abilities. Problem-solving mindset with a proactive approach. High level of accountability and ownership. Ability to work independently and under pressure in a fast-paced, changing environment. Language: Fluent in English (written and spoken). Interview suggestions – Assessment Key Topics for interviews. • Workspace Planning & Execution Experience in setting up IT workspace infrastructure (desks, hardware, end-user devices) in alignment with corporate standards. • Project Management & Delivery Ability to plan, execute, and deliver projects on time and within budget using structured methodologies. • Cross-Functional Coordination Collaboration with IT, facilities, procurement, and external vendors in a dynamic environment. • End-User Readiness & Support Focus on ensuring seamless end-user experience during onboarding, go-live, and support phases. • Change & Issue Management Handling shifting priorities, risks, and problem-solving during the project lifecycle. • Communication & Reporting Clear communication with stakeholders, concise reporting, and managing expectations in a multicultural context. We offer a competitive package that includes Life insurance Major Medical Expenses Insurance Minor Medical Expense Insurance Savings Fund 13% (up to MXN $4,293 monthly) Food vouchers 10% (up to MXN $4,400 monthly) 30 days as Christmas Bonus 12 days of vacation in the first year, increasing 2 days as dictated by law. Additionally, we provide continuous training and development opportunities to help our employees achieve their professional goals. If you're interested, send us your resume in English to ana.manzano@hcltech.com and apply here

Location: San Luis Potosí, MX

Posted Date: 5/29/2025