Human Resources Business Partner

About JD Logistics: JD Logistics, a subsidiary of JD.com , is a global leader in technology-driven supply chain and logistics services. We specialize in optimizing supply chain management, logistics operations, and e-commerce fulfillment. With a commitment to innovation, sustainability, and operational efficiency, JD Logistics is expanding its global footprint, and we are looking for talented individuals to join our team. About the Role We are seeking a proactive and experienced HR Business Partner (HRBP) to support our JD Logistics operations team in Mexico, with a focus on warehouse and systems functions including the System Lead Supervisor role. This position plays a critical part in partnering with frontline leaders, such as shift supervisors and systems specialists, to build high-performing teams, ensure compliance, and drive operational efficiency through effective people strategies. The HRBP will serve as a trusted advisor to local management and employees, driving engagement, talent development, and workforce planning. You’ll need strong knowledge of labor laws, experience in fast-paced logistics or manufacturing environments, and the ability to balance strategic insight with hands-on support. Key Responsibilities HR Partnership: Act as the primary HR advisor to operations leads, including System Lead Supervisors and Warehouse Management, ensuring alignment between people initiatives and business goals. Talent Management: Support recruitment, onboarding, performance management, and career development for system operations and warehouse staff. Employee Relations: Address employee concerns, conduct investigations when needed, and ensure compliance with local labor laws and JD policies. Shift Support: Partner with multi-shift leaders to support workforce planning, attendance management, and shift-specific HR needs. Training & Development: Collaborate with operations and systems leaders to identify training needs (e.g., WMS use, leadership skills), and support program implementation. Change Management: Help drive change initiatives such as system upgrades, organizational restructuring, and continuous improvement programs. Policy Implementation: Ensure company policies, safety protocols, and disciplinary procedures are consistently applied. HR Analytics: Monitor HR KPIs (turnover, engagement, absenteeism), conduct root cause analyses, and propose actionable improvements. Qualifications Experience: 5–10 years of HR experience in logistics, warehousing, manufacturing, or related industries. Prior experience supporting operational or systems teams is highly desirable. Education: Bachelor’s degree in Human Resources, Business Administration, or related field. HR certification is a plus. Language: Fluent in Spanish and English (written and spoken). Chinese is a plus. HR Expertise: Strong knowledge of Mexican labor laws, employee relations, and workforce planning. People-Centric: Strong interpersonal skills, with the ability to coach managers and build trust with employees at all levels. Operational Acumen: Understanding of logistics environments, including exposure to WMS or similar systems support teams. Problem-Solving: A hands-on, solution-oriented mindset with the ability to manage ambiguity and resolve complex people challenges. Systems: Familiarity with HRIS systems and reporting tools.

Location: México, MX

Posted Date: 6/14/2025