Field Service Manager

Field Service Manager $150,000 - $160,000 401K Medical Insurance Bonuses We're collaborating with a globally recognized HVAC machinery manufacturer, who are supplying their machinery into the Data Center space. With huge growth plans, this is an exciting chance to become a vital part of their expansion. We’re looking for a Field Service Manager to join our Aftersales Support team. This role combines leadership and technical experience to help improve the quality of our products and services. You'll manage a team of Field Engineers and work closely with other departments to solve issues and improve performance. Key Responsibilities: Support the Aftersales Manager in running the department, especially managing Field Engineers. Approve timesheets and expenses for Field Engineers. Manage sick days and absences for external engineers. Provide warranty support as agreed in contracts. Track and report on customer service and quality performance. Work closely with the Quality team to help fix issues found in the field and at the factory. Be a technical contact for both internal and external teams. Stay connected with key departments like Product Development, Sales, Engineering, and Quality. Support training for new and current staff, including Apprentices and Technicians. Guide new employees on factory work standards and best practices. Requirements: Strong leadership and team motivation skills. Positive attitude and problem-solving mindset. Experience in Mechanical, Electrical, or Controls systems. HVAC background Organized and able to work independently. Universal EPA 608 Certification. Full, clean driving license. Willing to learn and take on new responsibilities.

Location: Manassas, VA, US

Posted Date: 6/16/2025