i24 Solutions de gestion d’appels

Junior IT Coordinator

Job Location

Montreal, QC, Canada

Job Description

Join a dynamic team where technology is at the heart of our operations. Are you bilingual (English/French), curious, and have a solid foundation in IT? Do you enjoy learning, solving problems, and getting involved in various aspects of tech support? We’re looking for a motivated IT Coordinator who wants to grow into the role. You don’t need to have every skill from the start — we’re primarily looking for someone who is eager to learn and develop within the IT environment. Rather than a seasoned expert, we’re looking for someone capable, versatile, and driven to expand their knowledge — all supported by a collaborative and encouraging environment. The offered salary reflects this openness to candidates with varying levels of experience. Technical Responsibilities (Ideally Targeted, but Open to Learning) Below is a profile of the responsibilities we hope to entrust to the person who will join our team. This is not a rigid checklist — if you have a solid technical foundation and a desire to learn, we’re ready to train and support you in developing these skills. SQL Programming Develop, maintain, and optimize SQL queries and scripts Manage databases with a focus on integrity and security Python Programming Create and maintain Python scripts for CRM integration and automation Troubleshoot issues and collaborate with users to improve functionality Device Management via Microsoft Intune Configure, monitor, and manage devices remotely Ensure device compliance and security API Integrations Work with various partner systems through APIs Versatility with different APIs is considered an asset General Responsibilities (Developed Gradually Based on Profile) Systems Administration Manage servers, networks, and infrastructure in a hybrid environment Perform updates, backups, and security checks User Support Provide bilingual technical support (hardware and software) Train users and produce documentation Project Management Plan and deliver IT projects Coordinate with vendors and partners IT On-Call Rotation Participate in an on-call rotation (approximately every other month) Respond quickly to critical issues (not related to a single user) Key Skills (Already Acquired or To Be Developed with Us) Clear Communication (FR/EN) Present technical information in an understandable way Collaborate effectively across departments Organization Maintain up-to-date records of IT assets, licenses, and documentation Manage time and priorities efficiently Autonomy Take initiative and solve problems proactively Stay informed about current technology trends

Location: Montreal, Quebec, CA

Posted Date: 7/3/2025
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i24 Solutions de gestion d’appels

Posted

July 3, 2025
UID: 5256747454

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