Fendi

Retail Training Coordinator Europe

Job Location

Rome, Italy

Job Description

Reporting to the Retail Training Manager Europe, you will lead the sales staff’s performance improvement by a regular presence in the European stores’ network. Your key responsibilities will be to deliver customer journey training, manage the inductions for new joiners, identify training needs also by coaching the In-Store staff and managers on the job, and provide post training support to improve and enhance the performance of the sales team. MISSIONS Regularly run training analysis and follow up on completion rate and actual level of preparation of in-store teams Plan, schedule and execute training and coaching activities on a regular basis according to the specific needs Develop creative and innovative approaches to deliver training programs Manage the induction plans and activities for newcomers Report on weekly activity Liaise with HR, Store Managers in identifying top talents among the client advisors and department managers’ population also advising on development opportunities and plans Prepare and adapt training courses and workshops material Evaluate training materials and recommend improvement Collect attendance lists and track monthly training and coaching history executing corrective actions when needed Provide logistics and administrative support to the training department activities Monitor the training budget PROFILE More than 5-years experience on the Retail field or in Retail Training is required Passionate about Luxury Retail and Fashion environment Excel, PowerPoint functions (Digital & AI knowledge would be a plus) Organizational Skills including a detailed-oriented approach Good interpersonal and communication skills Creativity and out of the box thinking Fluent in English French, Deutsch, Turkish or another languages will be a plus.

Location: Rome, Latium, IT

Posted Date: 7/4/2025
View More Fendi Jobs

Contact Information

Contact Human Resources
Fendi

Posted

July 4, 2025
UID: 5255624436

AboutJobs.com does not guarantee the validity or accuracy of the job information posted in this database. It is the job seeker's responsibility to independently review all posting companies, contracts and job offers.