Head Guide/FOH Manager Couple

This is a 4-star lodge situated adjacent to the renowned Sabi Sands Game Reserve and the Kruger National Park. This is a unique opportunity to join an intimate, well-established lodge that offers an authentic safari experience, situated in one of South Africas most serene natural settings. Requirements: Mature couple with prior lodge/hospitality experience in similar roles Willing to live and work full-time on-site in a remote bush environment Excellent interpersonal skills and a strong guest-first mindset Demonstrated ability to work independently and as part of a close-knit team South African citizenship or permanent residency is preferred Head Guide: You will lead all field-based activities, offering guests a memorable and safe wildlife experience while ensuring conservation protocols are respected. Were looking for someone with a deep knowledge of the bush, strong guiding credentials, and the confidence to lead a team of junior guides and trackers. Field Guide (NQF2) or higher Valid PDP and First Aid certification DEAT/THETA registered Rifle proficiency and competency (advantageous) Conduct daily game drives and bush walks Mentor and support the guiding team Ensure vehicle maintenance and equipment readiness Work closely with the lodge team to align guest activities with itineraries Maintain safety standards and compliance with guiding regulations FOH Manager: You will be the welcoming face of the lodge, responsible for delivering warm, attentive guest experiences from arrival to departure. The ideal candidate is calm under pressure, highly organised, and committed to upholding service standards while nurturing a team culture that aligns with the lodges ethos. Strong administrative and organisational skills Proficient in hospitality systems (e.g., NightsBridge, InnKeeper, MS Office) Previous experience in guest relations or lodge management preferred Guest check-ins/outs, hosting, and concierge duties Overseeing guest satisfaction and handling feedback professionally Coordinating housekeeping and dining teams Stock control, ordering, and basic lodge admin/reporting Assisting with reservations, communication, and logistics Upholding a strong front-of-house presence during service times Package: Salary combined R 30000 DOE Meals whilst on duty Shared gratuities Unfortunately not child and pet-friendly A small dog will be considered Able to start immediately

Location: Private Game Reserve, ZA

Posted Date: 7/6/2025