Call Centre Manager - Midrand

Requirements Experience 35 years of managerial experience in a call centre environment. Experience in people management and claims administration. Demonstrated success in strategy execution, contract implementation, and service oversight. Skills & Attributes Excellent verbal and written communication skills in English. Strong business acumen and problem-solving mindset. Ability to work under pressure and meet tight deadlines. Skilled in leading cross-functional teams and managing multiple call centres. High-level strategic, analytical, and negotiation skills. Deep understanding of how people and technology intersect in call centre environments. Ability to maintain a positive and solution-oriented approach in uncertain conditions. Educational Requirements Matric (essential). Further relevant education or certifications are advantageous. Should you not receive a response within 10 working days, please consider your application unsuccessful.

Location: Midrand, ZA

Posted Date: 7/12/2025