Senior Business Support Assistant - Council Support (Housing Development Team) - EAL11517

Vacancy Information The salary advertised is full time (35 hours per week, 52 weeks per year). Part-time hours / sessional posts will be pro-rated accordingly. Hourly rate of pay: £12.96 - £13.78 Temporary until 30th August 2026. Days and Hours of Work: Wednesday & Thursday, 09:00-17:00 Friday, 09:00-16:00 Flexi time is applicable, and starting and finishing times are flexible. To start asap. An opportunity has arisen for a temporary part-time Senior Business Support Assistant (working Wednesday to Friday) in the Council Support administrative team. We are looking for an enthusiastic and experienced administrator, assisting with an interesting and varied range of duties. The successful candidate will provide administrative support to the Housing Development Team located at Penston House, Macmerry and also ad hoc administrative support to other areas of the team as and when required. This role requires proficient use of Microsoft Office and excellent customer service skills. Good communication and numeracy skills are required and you should be able to establish good working relationships with all levels of staff and have proven organisational skills, with the ability to prioritise your workload and use your own initiative. You will have a commitment to delivering a high quality of customer service. A high level of flexibility is required as duties may change as the needs of the team changes. Key duties include: - Provide Comprehensive administrative support to the Council's Housing Development Team. - Monitor mailboxes, categorise, cascade and respond to emails as advised by the service area. - Create and manage folders with accurate documentation for each referral. - Book appointments for Site surveys and drawing reviews and prepare letters as advised. - Update various databases and spreadsheets with accurate information as per the caseload. - Support Council Support team with reception cover and general admin tasks. Requirements: - Strong Communication and numeracy skills. - Proven experience in use of Microsoft Office suite. - Proven organisational skills with ability to priorities tasks. - Ability to use initiative and work flexibly as duties may change. - Ability to work in a team and commitment to deliver excellent customer service. This post requires to be fully office based within Penston House and requires a high level of flexibility, as duties may evolve in response to business needs. Job Details To provide general administrative, clerical and business support within the service area as advertised. Please download the Job Outline/Person Specification (available under 'Job attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. The ‘ East Lothian Way’ – values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them. Job Requirements Relevant Qualifications Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience. Disclosure This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement. Please note: If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website. Additional Information For additional East Lothian Council employment information please click on the following link: http://www.eastlothian.gov.uk/nonteachinginfo If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

Location: Penston, GB

Posted Date: 7/12/2025