Customer Service Executive

Customer Sales Executive – Job Description Location: Southam, Warwickshire Contract Type: Full-Time, Permanent A well-established and respected name in the classic car industry is looking for a Customer Sales Executive to join its dedicated sales team. This is an opportunity to work with a heritage brand that supplies specialist parts to a global customer base of classic car enthusiasts. The Role As a Customer Sales Executive, you'll support customers throughout their buying journey – from first enquiry to post-sale follow-up. You'll be expected to deliver outstanding service, advise customers on the most suitable parts and products, and contribute to the company's ongoing success. Key Responsibilities Advising customers on appropriate parts and products Providing professional support via phone, email, and CRM systems Managing quotes, backorders, and inventory coordination Recording accurate customer data in the CRM system Continuously developing product knowledge to support sales performance About You Previous experience in customer service is essential A genuine interest in classic cars is highly desirable Experience in the motor trade or hands-on automotive knowledge is beneficial Confident using CRM platforms and standard office software Aligned with the company's values of professionalism, passion, and progress Knowledge of a second language – particularly German – is a plus What's on Offer The chance to work for a globally respected classic car brand A supportive team environment with a strong sense of heritage and purpose Opportunities for learning and personal development INDL

Location: Southam, Warwickshire, GB

Posted Date: 7/13/2025