Order to Cash Transformation Manager

POSITION: Order to Cash Transformation Manager AREA: Transformation Office YOUR DREAM JOB STARTS HERE! JOIN THE FAMILY! We are a world leader in comprehensive frozen food solutions, our portfolio includes creative solutions aimed at helping professionals in the food industry, focused on everything that a family makes possible. Rich's®: Infinite possibilities. A family. Focused on attracting and retaining the most talented people. SUMMARIZED ACCOUNTABILITY: Order to Cash Transformation Manager will execute support for the S/4HANA implementation program. This role will be responsible for: coordination of Order to Cash program accountabilities, providing leadership across markets as well as, influencing and support of the organizational change as we transform the business. KEY RESPONSABILITIES: Serve as critical liaison between Enterprise stakeholders and the S/4HANA team. Provide guidance and support to Order to Cash process team on a regular basis related to the implementation program. Understand system connectivity and how the data and tools can be used to drive decision making across the enterprise. Participate in key design decisions related to our ERP (Enterprise Resource Planning) Global Template & S4/HANA design strategy to operate with an enterprise mindset. Facilitate communication and collaboration between the business, Order to Cash stakeholders, OTC IT team and S/4HANA Supply Chain Leaders. Drive adoption of Order to Cash elements that make sense for their business – including best practices around supply chain activities. Support Organizational Change Management (OCM) activities Support development of training plan and execution of training content SKILLS / EXPERIENCE: Bachelor of Science, Business or Mathematics preferred 10 years of business processes, customer service, or relevant Order to Cash process experience. Project management and training experience. Knowledge of customer service, Order to Cash, Sales, Marketing, transportation and warehousing functions. Change Management. Knowledge of business process management Expert-level English/Spanish, bilingual Cross-functional facilitation, collaboration, and being a change agent​. SAP expert (S/4Hanna), knowledge of Salesforce and Power BI preferred. Ability to travel when needed (20% of time). POSITION OFFER: As a family business, taking care of our associates is an absolute priority. That's why we provide benefits and tools to help you balance the integration of work and life: • Competitive compensation. • Professional development opportunities. • Being part of a values-oriented culture. • Volunteer opportunities and community impact. SELECTION PROCESS: The talent attraction team will be evaluating your professional profile based on your application. In case of achieving compatibility between your profile and the position, we will be contacting you to integrate you into our selection process. At Rich Products and its subsidiaries, we are committed to an equal employment opportunity policy and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity, sexual orientation, marital status, or any other legally protected basis recognized by federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics of applicants.

Location: Cuajimalpa de Morelos, Mexico City, MX

Posted Date: 7/31/2025