Customer Service Advisor

Customer Service Advisor Location: Perth, Scotland Salary: £12.61 per hour (£24,603 pro rata per annum) Contract: 3 months possible permanent opportunities (full-time, 37.5 hours per week) Start Date: Early August Potential for Permanent Opportunities Morson Talent is delighted to be supporting our client, a well-established organisation in the transport sector, with the recruitment of Customer Service Advisors to join their team in Perth on a 16-week fixed-term basis. This is a fantastic opportunity for individuals with a passion for helping people and delivering excellent service. Whether youre from a retail, hospitality, or office-based customer service background, wed love to hear from you. What you'll be doing: Responding to customer enquiries via phone, providing accurate and helpful information on timetables, tickets, fares, and services Assisting with lost property enquiries and resolving customer complaints in a professional and empathetic manner Working collaboratively within a supportive team environment Representing the brand positively and maintaining a high standard of customer service at all times What we're looking for: Strong communication skills and a professional, customer-first approach Previous customer service experience (retail, hospitality, or office-based roles welcome) Confidence using systems and following processes A team player with the ability to work under pressure during busy periods The details: Full-time hours: 37.5 per week Shift patterns: 8am - 6pm Monday to Friday, 9am - 5pm weekends (You'll work 1 weekend day every other weekend a full 16-week rota will be provided) Two-week, classroom-based training provided at the start of the contract (no holidays permitted during this time) Free local bus travel provided 25 days holiday (pro rata) plus bank holidays On-site parking available Assessment Centres: Morson Talent will be leading assessment centres as part of the recruitment process. If youre looking for a rewarding role this summer with a company that values great customer service - and the opportunity for a permanent role at the end - apply today.

Location: Perth, Perth and Kinross, GB

Posted Date: 8/1/2025