Demand & Supply Planner Leader

What will you do? · The primary responsibility of this position is to execute and maintain the demand & supply planning for targeted customer groups. · Maintain demand planning processes and systems to improve forecasting accuracy. · Analyse sales trends based on seasons, promotions, and historical sales trends. · Manage and influence the key stakeholders in the Demand Consensus Process. Identify insights in demand that can be used to support increased revenue. · Maintain demand plan to ensure cost effectiveness and to meet customer demands. · Execute product demand plans to meet organization goals. · Implement Lead Time Reduction initiatives. · Develop lean techniques to improve demand planning metrics and processes. · Optimize Inventory planning according to the demand and market trends to meet cost and the service objectives. How will you do it? · Maintaining a positive, empathetic, and professional attitude toward customers. · Responding promptly to customer inquiries. · Communicating with customers through various channels. · Acknowledging and resolving customer complaints. · Knowing our products inside and out so that you can answer questions. · Processing orders, forms, applications, and requests. · Keeping records of customer interactions, transactions, comments, and complaints. · Communicating and coordinating with colleagues as necessary. · Providing feedback on the efficiency of the customer service process. · Ensure customer satisfaction and provide professional customer support. What are we looking for? Required: Education and Experience: · A bachelor's degree or higher in business administration, computer science, or a certification in operator or vendor management, such as the APICS Certified in Production and Inventory Management (CPIM) or the APICS Certified Supply Chain Professional (CSCP) required. · 4 years of experience working in planning and inventory solutions in a manufacturing environment. (experience with high growth and new product introduction is a big plus) · Knowledge of Supply Chain processes, such as Sales and Operations Planning, MRP, Forecasting, Demand and Supply Planning, Indirect Procurement, Materials Management and Logistics. · Use of various software and computer applications, such as Oracle, SAP, JD Edwards, SAS, APO and Microsoft Office programs, required. Skills: · Excellent communication skills, including written, verbal and presentation. skills; comfortable and credible with both internal stakeholders and external audiences. · A flexible, dynamic, self-demanding and proactive individual; able to motivate him/herself and others; easily accepts constructive input from others. · Highly organized and detail-oriented individuals. · Strong analytical thinkers with problem-solving skills and mathematical abilities. Preferred: · Manufacturing experience. (HVAC a plus) · Solving Problem Oriented. · Strong desire of learning, benchmarking.

Location: Apodaca, NLE, MX

Posted Date: 8/2/2025