Customer Service Representative US/CAN

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law. Company Description BASF/Chemetall , is the Surface Treatment global business unit of BASF’s Coatings division, operating under the Chemetall brand, and a leading supplier of applied surface treatments worldwide. At BASF/Chemetall , we develop and manufacture tailor-made technology and system solutions for applied surface technology. Our products protect metals from corrosion, facilitate forming and treatment, prepare parts optimally for the painting process and ensure excellent coating adhesion. Our technologies and products are used in a variety of industries and end markets such as automotive, aerospace, aluminum finishing and metal forming. The chemical treatment of metal surfaces is BASF/Chemetall core competence. The focus of our worldwide activities is on the development and implementation of customized technology and system solutions for surface treatment. Where the Chemistry Happens: BASF/Chemetall is looking for a Customer Service Representative to interface with customers, supply chain, operations, and credit department, collect customer feedback and handle orders from beginning to end. Ingredients for Success: Language Requirements English- Advanced (spoken and written) French- Advanced (spoken and written) Bachelor’s Degree 2 years of experience required in customer service area Customer focused-Skills Analytical thinking and problem solving Knowledge of ERP systems SAP –Preferred Availability to travel during the first 3 months of employment for training outside of Mexico

Location: El Marqués, Querétaro, MX

Posted Date: 8/3/2025