Ecommerce Key Accounts Manager

Job Title: Ecommerce Key Accounts Manager Location: Cape Town Overview: We’re looking for a seasoned Ecommerce Key Accounts Manager to join our client’s dynamic Marketing Team. This is a pivotal role focused on driving the growth and performance of the online business across direct-to-consumer channels, leading marketplaces, and key retail e-commerce partners. The ideal candidate will bring a strong commercial mindset, strategic vision, and hands-on experience in accelerating digital sales, strengthening online partnerships, and enhancing the overall e-commerce presence. Responsibilities: Manage and grow strategic e-commerce customer accounts and online marketplaces. Oversee the performance and maintenance of our online platforms (product listings, pricing, stock levels, promotions). Lead a small team of E-Commerce Administrators and Sales Co-ordinators to ensure operational excellence. Collaborate with Design and Studio teams to develop exclusive products tailored for online success. Analyse sales data and generate regular performance reports with actionable insights. Liaise with internal departments (Marketing, Production, Finance, and Logistics) to ensure alignment. Drive innovation, customer satisfaction, and brand exposure across all digital channels. Requirements: Proven experience in e-commerce, key account management, or digital retail (min. 3–5 years). Strong understanding of online sales platforms, digital merchandising, and customer behaviour. Excellent communication, analytical, and problem-solving skills. Comfortable working in a fast-paced environment with cross-functional teams. Hands-on, detail-oriented, and highly organised. Experience with platforms like Shopify, Takealot, Amazon, etc., is advantageous. Benefits: Salary is negotiable, depending on experience. Convenient location in Cape Town. How to Apply:

Location: Cape Town, ZA

Posted Date: 8/3/2025