Professional Standards and Quality Specialist Opportunity

We are excited to be working on a fantastic opportunity for a Professional Standards and Quality Specialist to join a leading international law firm. This role is pivotal in ensuring the firm maintains the highest standards of practice and compliance within the SRA regulatory requirements. Key Responsibilities: Quality Assurance: Ensure that the firm and its lawyers deliver work to clients of the highest standards, adhering to current best practices and professional obligations. Supervision: Oversee the supervision of work at all levels, with a focus on the hybrid working environment and the adoption of AI technologies. Process Improvement: Collaborate with the Compliance & Risk team to identify necessary changes and improvements to existing processes and standards, particularly around professional conduct, ethical behaviour, professional skills, client service, and work quality. Training and Development: Devise and deliver training programmes for staff at all levels, covering professional conduct, ethical behaviour, professional skills, client service, and work quality. Performance Management: Work closely with HR Business Partners to ensure CPD is fully integrated into the performance management review process. Provide monthly management reports for all mandatory compliance training. Skills and Experience: Proven experience in conduct compliance, ethical practice, professional skills training, and/or quality management within a professional services environment. An excellent understanding of the SRA’s Standards and Regulations. Exceptional analytical skills, attention to detail, and problem-solving abilities. Strong communication skills, with the ability to engage effectively with colleagues of all levels of seniority across the firm internationally, both legally qualified and non-qualified staff. Equal Opportunities As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

Location: City of London, London, GB

Posted Date: 8/3/2025