Clerical/Admin Officer

Job Description Position: Full-Time Temporary Admin Officer- Penrith based Contract: 8 months with the possibility of extending Working Hours : Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £12.98 per hour Job Description: We are currently seeking an organised, motivated Admin Officer for our public sector client based in Carlisle to provide general administration duties following set procedures. You will be working in a friendly and supportive team in a fast paced, reactive and varied role. You will need to have good IT and organisation skills and the flexibility to turn your hand to different tasks as the situation demands. The position is customer facing and will suit those who have an ability to communicate well to a diverse group of customers. You will be engaging with a broad range of partners and forming relationships with colleagues across the wider Defra team. Some of these roles are primarily telephony roles where you will be taking inbound calls from customers and assisting them with their many and varied queries. You will use systems to process the calls, deal with the query and update customer information. Training will be provided on internal systems. Excellent communication and IT skills are required for this post. Requirements: Able to follow well established processes and detailed instructions. Confidence in speaking on the telephone Strong administrative skills with proficiency in Microsoft Office packages Excellent communication skills, both written and verbal. Benefits: Weekly pay, holiday and pension scheme Location accessible by car, train or bus Application Process: If you are interested in this position, please apply online with your CV in WORD format. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Location: Penrith, Cumbria, GB

Posted Date: 8/3/2025