Operations Manager FMCG

Operations Manager FMCG Location: Enfield Job Type: Permanent Hours of Work: Monday to Friday: 7am - 4pm Salary: £40,000 – £45,000 per annum & £6,500 car allowance & bonus People Solutions are currently recruiting for an Operations Manager to join our well-established client based in Enfield on a full-time permanent basis to manage a branch within the FMCG Sector This is a fantastic opportunity offering a highly competitive annual salary and excellent prospects for growth and career progression within a fast-moving and service-focused organisation. Benefits Company pension Free site parking Progressive company culture with a strong team ethos Opportunity to work within a well-respected, national business Modern, clean and well-equipped working environment Car allowance and bonus scheme Day-to-day duties Reporting to the Area Operations Manager, the Branch Operations Manager will: Oversee all branch operations ensuring customer service, delivery, technical support, and installations are delivered to high standards Achieve KPIs including 95% on-time delivery rate, 40% NPS monthly, and 100% compliance on audits Monitor and improve productivity across the team to ensure full daily route execution Coordinate stock control and PO management, ensuring accuracy in stock counts, movement recording, and financial reporting Drive continuous improvement in efficiency, customer satisfaction, and cost per delivery metrics Maintain safety and compliance of the site, fleet, and operational practices, supporting the Health & Safety and Fleet teams Collaborate cross-functionally with planning, supply chain, customer service, and sales teams Handle customer complaints and NPS feedback, ensuring rapid resolution and service improvement Ensure adherence to DVSA standards, maintain fleet records, and control related operating costs Plan annual leave and staffing effectively to support seasonal business demands Step in to support with warehouse or delivery activity when needed Essential skills Proven experience managing a logistics, warehouse, or branch operations team within FMCG industry Strong leadership and organisational skills Excellent verbal and written communication abilities Commercial awareness with the ability to control budgets and improve cost efficiency Sound understanding of service operations and planning systems High level of attention to detail and ability to multi-task Able to work under pressure and to tight deadlines Competent in monitoring compliance and health & safety Desirable skills Previous experience within UK logistics, delivery, or distribution sectors Understanding of route planning, courier management, and fleet maintenance Knowledge of ERP or route scheduling software Familiarity with DVSA and industry standards Training Full onboarding and paid induction programme Ongoing training and development opportunities On-the-job support from experienced leadership team Compliance and safety training in line with company standards Contact If you are ready to take on this exciting opportunity, apply today by clicking the link below or get in touch with our recruitment team to find out more People Solutions do not charge any of their candidates any fees or request deposits at any stage of the recruitment process

Location: Enfield, South East, GB

Posted Date: 8/3/2025