Customer Service Representative

Customer Service Executive Location: Preston Salary: £25,000 - £30,000 Job Type: Permanent Recruiter: Axon Moore Overview: Axon Moore is working with a growing business to identify experienced and enthusiastic individuals for a Customer Service opportunity. This is a broad role that would suit someone who enjoys helping people, working as part of a team, and being the go-to person for solving problems. The company is open-minded about background and sector - the key is having the right attitude, strong communication skills, and a proactive approach to customer care. Key Responsibilities Include: Communicating with customers via phone, email, and online platforms Helping resolve queries, complaints, or order issues in a friendly and professional manner Using internal systems or CRMs to track cases and follow up with customers Working with internal teams (e.g. sales, logistics, or admin) to support customer satisfaction Supporting general office or operational tasks as needed What We're Looking For: Strong communication skills - written and verbal Friendly, proactive and approachable attitude Comfortable handling customer queries with professionalism and care Organised, detail-oriented, and adaptable Experience in any customer-facing role (retail, office-based, call centre, etc.) What's on Offer: Salary: £25,000 - £30,000 depending on experience Flexible employer with a supportive team environment Opportunities for development based on interest and performance

Location: Preston, Lancashire, GB

Posted Date: 8/3/2025