Store Manager

Job Purpose: To manage all aspects of retail store operations with a focus on maximizing profitability, ensuring stock availability, maintaining compliance, and delivering superior customer service. Job Purpose: To manage the full scope of store operations with a focus on profitability, efficiency, compliance, and customer satisfaction. Key Responsibilities: Retail Store Management Implement strategic and operational plans to support store objectives. Ensure merchandise availability through inventory oversight and supplier coordination. Develop and apply pricing strategies and marketing initiatives based on market trends. Analyze operational and financial data to drive performance improvements. Maintain store security, safety, and cleanliness in compliance with regulations. Schedule and manage store staff to ensure smooth day-to-day operations. Compliance Operate within established procedures and controls to ensure full compliance with internal policies and external regulations. Identify and monitor risks, maintaining relevant documentation and reporting concerns as needed. Promote a culture of health, safety, and environmental awareness across the store. Customer Service Management Foster strong relationships with both internal and external customers. Represent the business in meetings with clients, suppliers, and other stakeholders. Address and resolve service-related issues promptly and professionally. Staff Supervision Ensure performance contracts are in place and appraisals are conducted regularly. Support team development through training and clear performance objectives. Handle employee relations matters fairly and proactively. Cost and Financial Control Participate in budget planning and manage expenditure in line with approved budgets. Monitor spending, identify areas for cost savings, and implement efficiency improvements. Ensure compliance with financial policies and reporting procedures. Job Requirements: Minimum Qualifications: Diploma in Business Administration, Sales, or Marketing (NQF 6) Preferred Qualifications: Bachelors Degree in Business Administration, Sales, or Marketing (NQF 7) Experience: Required: At least 5 years experience in a retail sales or marketing environment, including 3 years in a supervisory or management role Technical Competencies: Proficient in MS Office Suite and relevant business systems Strong understanding of retail operations, inventory management, and financial processes

Location: Lynnwood, ZA

Posted Date: 8/5/2025