Administrator

Administrator – Support Team Contract Type: Contract / Freelance We are seeking a proactive Administrator to join our busy operational support team. This role provides essential assistance to both site-based and office-based teams, ensuring that reactive and planned works are processed efficiently and accurately. Key Responsibilities * Communicate effectively with customers and colleagues, capturing and recording service calls into the CAFAM system. * Raise, allocate, and complete work orders for both engineers and subcontractors. * Monitor shared inboxes and provide phone cover as required. * Schedule engineers and subcontractors to ensure works are delivered on time and within agreed SLAs. * Liaise with subcontractors to confirm attendance dates, paperwork, and risk assessments. * Provide regular updates to Contract Managers and escalate delays where necessary. * Monitor outstanding work orders and reassign or update statuses as required. * Hire equipment, arrange site escorts, and support with RAMs and compliance paperwork. * Check and process subcontractor documentation, ensuring accuracy of start/finish times and work descriptions. * Support engineers with emergency jobs and ensure accurate time records are maintained. * Flag and report system issues and support with performance reporting. * Deliver a professional and efficient service to internal teams, subcontractors, and clients. About You * Excellent telephone manner with strong written and verbal communication skills. * Strong IT literacy (Microsoft Office, particularly Excel and Outlook). * Accurate data entry skills and strong attention to detail. * Ability to build and maintain effective working relationships across teams. * Organised, proactive, and able to manage multiple tasks in a fast-paced environment. Additional Information * CTC Clearance is required for this role (support will be provided if not already held). * Full training on CAFAM and compliance systems will be provided. * Opportunities for development into senior administrator or team leader roles

Location: PE28, Little Stukeley, GB

Posted Date: 9/14/2025