Software Service Engineer

Overview Software Service Engineer role at Swisslog. Join to apply for the Software Service Engineer position. Responsibilities You will provide customers with assistance in case of software incidents within defined contracts. You will identify and analyze recurrent problems found at customer’s sites and think out an action plan to solve anomalous situations (bug fixing, development of new functionalities, optimizations, etc.). You will be responsible for new software deployments (both remotely and on-site) within predefined time slots agreed with customers. You will be in charge to manually execute software integration tests (both in-house and on-site) and support off-shore developed software systems. You will work on rotational shifts, including nights and weekends. What you need to succeed You bring several years of previous experience in a commercial software development environment. You have a Bachelor Degree in Computer Science, related subject or equivalent. You have a good understanding of Java (SE, EE). You have a good knowledge of SQL programming. You are proficient in Object Oriented Analysis and Design. You have a good understanding of relational database concepts and architecture (preferably MS SQL Server / Oracle). You are fluent in Italian and English. Our promise to you Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value. About Swisslog Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We’re a team of 3,000 experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we’re implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Transportation, Logistics, Supply Chain and Storage Bologna, Emilia-Romagna, Italy J-18808-Ljbffr

Location: Maranello, Emilia-Romagna, IT

Posted Date: 9/16/2025