Network Apprentice

Duocall is seeking a motivated and enthusiastic Network Engineering Apprentice to join their growing technical team. This is an exciting opportunity to kick-start your career in IT and network engineering, gaining hands-on experience working with enterprise-level networks, security solutions, and cloud technologies while completing a recognised apprenticeship qualification. As a Network Engineering Apprentice, you will play a key role in supporting their clients infrastructure, resolving technical issues, and assisting with network builds and deployments. Youll work alongside experienced engineers and receive structured training to develop into a skilled network professional. You will also be working towards your Level 4 Network Engineering qualification delivered by our expert team at Baltic Apprenticeships. A Typical Day in the Job Act as the first point of contact for 1st line support issues, escalating and assisting with more complex 2nd line network tasks. Support the build, configuration, and deployment of network switches from scratch to production environments. Configure and maintain routers, VLANs, and other essential network components. Assist with the management of wireless infrastructure, including configuring access points and performing firewall upgrades. Proactively monitor, analyse, and troubleshoot network issues using tools such as Wireshark, UniFi, and SonicWall. Deliver end-to-end configuration and support of client networks across a variety of environments. Provide technical support for Microsoft 365 and related services. Assist with email security solutions, including Barracuda Email Security. Desired Qualities, Skills and Knowledge Strong motivation and willingness to learn. Genuine passion for IT and networking. Good communication and teamwork skills. Strong problem-solving ability with attention to detail. Proficient computer skills (previous IT or networking exposure is beneficial). Any experience in a customer-facing role would be an advantage. Exposure to Office 365 or basic networking knowledge is desirable. Grades required - Maths 4/C, English 4/C Salary, Hours & Benefits £18,000 £20,000 per annum. 37.5 hours per week, Monday to Friday, 08:30 17:30. 22 days annual leave plus bank holidays. Birthday off. Access to Benefit Hub. Participation in team social events. Full training and mentoring as part of a Network Engineer Apprenticeship programme. Due to the nature of the role, a full driving licence is required. This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, well support you to take the next steps, including further training and progression onto a Level 4 qualification. Your Training with Baltic Apprenticeships This Level 4 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in Networking. Youll get hands-on experience in all areas of technical support and networking, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in Networking. Youll be based full-time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. To apply , please submit your CV and a short cover letter explaining why this role excites you and what you hope to achieve in your marketing career. If successful, one of our recruitment consultants will be in touch to progress your application. Eligibility Criteria You must have the right to work in the UK and a valid residency status to apply for this apprenticeship.

Location: Rotherham, Yorkshire, GB

Posted Date: 9/16/2025