Senior Resident Engineer Program Manager

Partner with the best The Senior Resident Engineer Program Manager will be responsible to oversee and optimize the deployment and career development of our global Field Resident Engineer workforce. The Senior Resident Engineer Program Manager will manage both internal and contingent resources globally, align workforce strategy with business demand, and drive continuous development of our FRE pool, with a strong focus on performance, compliance, and customer satisfaction. As Senior Resident Engineer Program Manager you will be responsible for : Workforce Planning & Assignment Oversight Define and execute global resource strategies to optimize the mix of internal FRE and external contractors. Ensure accurate demand forecasting and capacity planning in collaboration with Business Units and the Demand & Capacity (D&C) team. Lead the assignment of FRE/FSEs based on skills, availability, rest requirements, and customer priorities. Guarantee compliance with Fit For Job (FFJ) procedures and Fatigue Management policies Resident Program & Pool Management Manage a global pool of FSE Residents, aligning assignments with CS Catalog productivity goals. Maintain and regularly update the CS Resident list by region, sharing with Finance, Catalog, D&C, and Lean teams. Evaluate ongoing assignments to ensure alignment with strategy, quality, and cost targets. Facilitate cross-regional resource sharing and rotations to enhance flexibility and minimize downtime. Implement and oversee development career paths for stepping up the FRE/FSEs population globally, including training programs and mentorship initiatives in partnership with the GTS Training Academy. Conduct regular performance reviews, career discussions, and skill gap analyses. Encourage multi-skill development and support upskilling initiatives, including certification achievements. Operational Efficiency & Continuous Improvement Drive Lean initiatives and efficiency programs through automation, tooling, and data-driven decision-making. Track and analyze key performance metrics including utilization, hourly rate, HSE, service quality, customer NPS. Ensure effective onboarding processes for new hires and external suppliers, covering HSE, IT tools, visa/work permits, and site readiness Cross-Functional Collaboration & Compliance Act as the primary point of contact between Assignment Specialists, Mobilization teams, Sourcing, and Business Units. Oversee accurate and timely updates in planning tools such as ServiceMax and P6. Support T&E (Time & Expenses) management, ensuring policy adherence and user support. Manage NPE (Nuovo Pignone Expat) Contracts and ensure quarterly reviews to support the accounting system. Fuel your passion To be successful in this role you will have : Bachelor's degree in Engineering, Business Administration, or 10 years related site ops management experience. Minimum 7 years of experience in field operations, resource management, or a similar leadership role. Proven experience managing large global teams and complex resource plans. Strong understanding of service delivery operations, project management, and global mobility processes. Excellent organizational, communication, and analytical skills. About Us We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. J-18808-Ljbffr

Location: Firenze, Toscana, IT

Posted Date: 9/17/2025