Sales Support Executive

Summary of the Sales Support Executive Working for a globally recognised brand you will provide accurate and timely administrative to the sales teams. This role offers hybrid working and the hours are Monday to Thursday 08:30 – 17:00 (30-minute unpaid break) and Friday 08:00 to 14:00 (no break). General duties of the Sales Support Executive * Answering and resolving customer enquiries via email, phone, and other channels, and providing after-sales support ensuring first class customer service * Catalogue Management ensuring a high degree of accuracy with listings * New Item set-up in accordance with product release timelines * Updating and maintaining customer records and internal databases * Upload of images and video content * Arrange for samples, POS and other relevant marketing requests to be fulfilled * Invoice and dispute management * Campaign performance and sales reporting * Inventory Management * Work on ad hoc administration requests to support with the national and export team * Attend conferences, exhibitions and events where/if required Key Skills and Experience required of the Sales Support Executive * Pro-active and enthusiastic self-starter * Good communication and organisation skills * Must have the ability to plan time and work schedules effectively * Willing to act on own initiative and take decisions, but conscious of their role within the team framework * Attention to detail * Thorough knowledge of Excel and wider Microsoft Office suites Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained

Location: CT9, Margate, GB

Posted Date: 9/17/2025