Branch Manager

Do you have experience as a Dynamic, Innovative & Profitable Branch Manager? Recruitco's Durban branch is looking for a Branch Manager. Minimum Requirements: Matric Diploma or equivalent qualification, supported by relevant experience and industry knowledge Minimum 10 years’ experience and proven successful track record in recruitment sales, and / or service industry At least 6 years of senior management experience with full accountability for business profitability, budget ownership and delivering bottom-line results Previous IR (Industrial Relations) experience and good knowledge of IR Procedures Proven experience in presenting solutions to clients from presentation to delivery on projects (full cycle) Proven track record in providing high volume sales solutions successfully Proven success in growing and managing major accounts Proven track record of new business and successful branch / operations management Good knowledge of the Labour Relations Act (LRA) and the Basic Conditions of Employment Act (BCEA) Financial acumen (essential) Excellent communication skills (both written and verbal) Computer literate (MS Office) A valid drivers’ license with own reliable vehicle (essential) Duties and responsibilities: Responsible for facilitation of strategic sales and operational planning and execution thereof Act as custodian of all branch candidates, clients, permanent, and temporary employees Ensuring effective site operations above average customer service Conduct presentations at board level to secure contracts / Service Level Agreements (SLA) Responsible for the monitoring and evaluation of strategic planning and evaluation with emphasis on gross profit and performance Responsible for the operational efficiencies and service delivery for the branch Lateral development of existing client base / services Responsible for the end-to-end delivery and fulfilment process, which includes ensuring that such processes are well defined and streamlined and that processes are bench-marked and standardized Ensure effective site operations at clients Responsible for the operational efficiencies and service delivery for the branch Networking and collaboration with internal and external stakeholders Client Relationship Management (internally and externally) Responsible and accountable for the achievement of the branch budgets in line with net profits Develop and lead a high-performance team of staff by establishing key performance deliverables for each individual in line with supporting the objectives set out in the strategic plans and goals Business Development and Marketing of RecruitCo services to industries within the region Quality assurance and compliance Responsible for effective management of administration, finance and reporting Conduct research on every client given to recruit prior to sourcing skills Network to ensure a strong database of skills Build up a database in line with positions given to recruit Place adverts for jobs allocated to ensure attraction of skill Contact possible candidates, establish interest and interview for relevant positions within the desired time frames Conduct detailed, competency-based interviews (target and selection) ensuring all detail and volumes are reflected Final check CVs returned from typing to ensure accuracy in presentation of candidates to clients Ensure that all verifications are conducted on all candidates (references, Kroll, Credit and criminal checks etc.) referred to clients Establish a filing system on desk to ensure compliance with desk process Always ensure adherence to the Cluster Quality process Responsible for generating sales leads as instructed by Head of Cluster (all industries) and sharing this with sales teams Ensure compliance with Company policies and procedures Responsible for coordinating interviews on client request Ensure that candidates attending interviews with clients have been met by either consultant or account executive Ensure that candidates attending interviews with clients are prepared for the interview (share of job specification, Company information, culture of environment and interview style) to be done at least 48hours prior to attendance Character Traits: Ambitious and self-motivated Analytical and solutions driven Confident and assertive Committed and loyal to the Company, Colleagues and Clients Working hours: 08h00 to 17h00 (Monday to Friday) Overtime as and when required

Location: Durban, ZA

Posted Date: 9/18/2025