Service Co-ordinator

An excellent opportunity has arisen to work for our established client in Theale as a Service Co-ordinator Working hours are Monday - Friday, 8.30am - 5.00pm. As the Service Co-ordinator you will be responsible for: To assist the Service/Installations Manager & Supervisor. To answer the Service Line telephone promptly and pleasantly and to handle all calls/information with discretion and confidentiality. Monitor Service email inbox and deal with any enquires. To ensure all service calls are logged promptly onto the system. Arranging for Sub-contractors to attend calls and raising purchase orders. Update engineers assigned calls daily and report any calls that need further works to Service Manager/Supervisor. Update customer websites with engineer ETA and delivery of kit/parts. Benefits: 23 days rising to 25 days Bank holidays Healthcare Pension Free parking The successful Service Co-ordinator will have the following related skills / experience Good communication skills and a pleasant customer focused attitude A working knowledge of A/V installations with some technical knowledge Good organisational skills Good computer skills Good problem-solving skills Due to the location, you will need to be a driver with your own transport

Location: Reading, South East, GB

Posted Date: 9/18/2025