Deputy Service Manager

Job Title: Deputy Service Manager (Maternity Cover) Location: Warwickshire Salary: £28,539.24 per annum Contract type: Part Time, Fixed Term Contract (From November 2025 Until November 2026) Hours: 30 hours per week (days to be discussed) This is an opportunity to join Refuge as a Deputy Service Manager to support women and children who are impacted by domestic abuse and other forms of violence against women and girls. The deputy manager will contribute to the management of the IDVA, Outreach and Helpline Single Point of Access community based services, in line with Refuge’s policies and procedures and quality management system. This involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will provide line management and support to staff. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of support. Working closely with the services manager to ensure that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained, the role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team. The job involves working closely with members of staff that support victims and survivors of domestic abuse using our services, which will include overseeing the delivery of groupwork and participating in multi-agency forums and multi-agency training delivery. The deputy manager will act as an ambassador for Refuge, demonstrating Refuge values in their work. As a member of the management team, the post holder will be required to participate in an out-of-hours management service. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 20 October 2025 Interview Date: 27 and 28 October 2025

Location: Warwickshire,, GB

Posted Date: 10/14/2025