Operations Manager | East Africa

is partnering with a luxury award-winning Lodge in East Africa to recruit an experienced and client centric The role requires a dynamic individual with proven hospitality leadership experience, strong operational oversight, and a deep understanding of guest expectations in luxury environments. This is a live-in position based in a remote location, ideal for someone who thrives in a hands-on leadership role and is committed to delivering an exceptional guest experience while overseeing all aspects of lodge operations. Responsibilities include team management, financial oversight, guest engagement, logistics, supplier coordination, and maintaining high service standards across departments. A strong focus on sustainability, guest satisfaction, and staff development is essential. Requirements: Minimum 5 years’ experience in senior lodge/hospitality management role gained at exclusive 5* luxury lodges or Boutique Hotels A hospitality related qualification is essential for work permit applications. Candidates with Rooms Division experience preferred. Well versed in exclusive hotel operations and operating strategies, Rooms, Food and Beverage concepts and sales strategies Excellent financial management skills Advanced computer skills and well versed in Property Management Systems. Strong organizational, strategic planning, delegation, decision making, critical thinking skills. Excellent communication and interpersonal skills and ability and experience to network and build relationships in order to grow the business. A track record that displays the ability to execute the strategy, drive results and the ability to implement innovative ways to create a unique guest experience and maximize revenue. Stable employment history and contactable references. Salary – USD salary plus live-in benefits PLEASE NOTE – Although we appreciate all applications received, we will only reply to those candidates who have the background and experience required. Thank you for your understanding.

Location: East Africa, Rest of Africa, ZA

Posted Date: 10/21/2025