Executive Assistant & Operations Specialist

Strategic Executive Assistant for High-Growth Global Fintech Wykco operates sophisticated investment platforms serving institutional investors and alternative asset managers worldwide. We're seeking an exceptional Executive Assistant & Operations Specialist to serve as strategic right-hand to the founder, manage complex projects, and ensure operational excellence across our distributed global team. Key Responsibilities: Founder Strategic Support: Manage founder's calendar, communications, and strategic priorities across multiple time zones and international stakeholder relationships Process Implementation & Management: Design, implement, and optimize business processes across all departments, ensuring scalability and operational efficiency Project Management Excellence: Lead cross-functional projects, coordinate team activities, and ensure timely delivery of strategic initiatives and business objectives Crisis Management & Problem Solving: Take control of complex situations, resolve operational challenges, and fill gaps when team members need support or additional capacity International Travel & Relationship Management: Coordinate and accompany founder on international business trips, manage logistics, and support high-level client and investor meetings Client Services & Stakeholder Management: Provide sophisticated client support for institutional investors, coordinate communications, and manage relationship logistics when needed Team Coordination & Communication: Facilitate communication across distributed team, manage team meetings, and ensure alignment on strategic objectives and operational priorities Compliance & Documentation: Support regulatory compliance activities, maintain corporate documentation, and ensure audit-ready processes across all business functions Business Intelligence & Reporting: Prepare executive reports, performance dashboards, and strategic analysis to support founder decision-making What Makes This Role Unique: Strategic Partnership: Work directly with founder as trusted advisor and operational extension Global Impact: Support international business development and expansion across multiple markets Diverse Responsibilities: Handle everything from executive support to client services to process management Professional Growth: Gain exposure to sophisticated financial services and alternative investment operations Travel Opportunities: International travel for business development, conferences, and relationship building Leadership Development: Opportunity to eventually manage administrative and operational functions as company scales Essential Requirements: 3-5 years executive assistant or operations management experience supporting C-level executives in fast-paced environments Project management expertise with proven track record managing complex, multi-stakeholder initiatives to successful completion Process design and implementation experience with ability to create scalable systems and operational workflows International business experience including travel coordination, cross-cultural communication, and global stakeholder management Client services experience preferably with professional or institutional clients requiring sophisticated service levels Financial services familiarity or experience in professional services, consulting, or complex B2B environments Advanced communication skills in English with ability to represent company professionally to high-level stakeholders Preferred Qualifications: Executive assistant experience supporting founder/CEO in startup or high-growth company environment Bachelor's degree or equivalent experience in Business Administration, Operations Management, or related field Fintech or financial services background with understanding of investment industry and regulatory requirements Multi-language capabilities (Arabic, French, German, Mandarin, or other business languages) Professional certifications in project management (PMP, Agile), operations, or executive assistance Technology proficiency with advanced skills in productivity software, CRM systems, and business management tools Crisis management experience handling complex operational challenges and stakeholder management Personal Characteristics: Exceptional organizational skills with ability to manage competing priorities and complex schedules Calm under pressure with proven ability to handle crisis situations and urgent deadlines Proactive problem-solver who anticipates needs and resolves issues before they escalate Cultural adaptability comfortable working with international clients and diverse business environments Discretion and confidentiality essential for handling sensitive business and client information Flexible and adaptable comfortable with changing priorities and evolving startup environment Professional presence suitable for high-level client interactions and representing company interests

Location: Stellenbosch, Western Cape, ZA

Posted Date: 10/25/2025