Service Dispatch Officer - GLA14406

Job Description An opportunity has arisen within Neighbourhoods, Regeneration and Sustainability for a Service Dispatch Officer to join our Transport Services Team on a permanent basis. NRS brings together a diverse range of Glasgow City Council operational, technical and development services that focus on sustainable transport, place making and delivering essential city services. If you’re interested in working within a service that touches on all aspects within the city, please read on. Position Details This post is business critical to the day-to-day supervision and coordination of transport services, which supports Education and Social Work Departments, as well as other essential community services such as meal deliveries and library support. You will work in a team of 4 Dispatch Officers to provide necessary cover for service/work allocation for 130 ASL Drivers. There is also cover required for any leave, sickness absence or training requirements within the ASL dispatch team, to ensure business continuity and continued service. A current UK driving licence is an essential requirement for this role. Further details regarding what this role entails are noted within the Role Profile for the post, whilst the Person Specification document confirms the key competencies you are required to demonstrate in your application. Contract Details Weekly Hours: 35 Work Pattern: Monday - Friday Annual Salary: £30,492.03 - £34,929.32 on an incremental scale Additional Payments: In addition to the annual salary the role attracts an annual payment of £1,357 for non-standard work pattern/hours (NSWPH). Key Pre-Employment Information The position requires membership to the Protecting Vulnerable Groups (PVG) Scheme (Vulnerable Adults & Children). For further information on this scheme, please visit https://www.mygov.scot/working-jobs/finding-a-job/disclosure/ . The cost of membership, or scheme record update, will be met by the successful candidate(s). Benefits of working with us Glasgow City Council employees have access to a wide-ranging and generous benefits package. If you’re successful in your job application, you’ll have access to these benefits which include: 26 days (182 hours) paid annual leave, rising to 29 days (203) hours after 5 years’ service 12.5 days (87.5 hours) paid public holidays each year Local government pension scheme Life and Personal Accident Insurance Occupational Sickness Pay Staff Benefit Scheme Glasgow Credit Union For guidance on completing your application, and to view other benefits on offer for employees of Glasgow City Council, please visit the following link: https://www.glasgow.gov.uk/vacancies . Details on our policies are available here . Application Packs The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you 2 nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us. Further Information Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see Working for Us\Job Evaluation For further information about working for us please refer to our website GCC HR Policies

Location: Polmadie, GB

Posted Date: 10/26/2025