Product Support & Sales Rep (ME)

Summary Description Of Role: Remains up to date with safety procedures. Plans for safety events and campaigns. Takes SHE into account in the planning of work output. Plans for inspection of equipment (new and used in stock), with regard to dates, workshops, nomination of service, stock and other resources. Collates all informative materials, Komtrax registration forms, warranties and manuals. Opens and maintains machine history file for each machine at a customer site. Conducts delivery inspection of machine. Plans and prepares for anticipated service calls in conjunction with stakeholder (including RAMP Contracts). Plans for the modification of equipment. Oversees warranty repairs that may be required at the site. Provides technical advice & liaison with centralised Komatsu functions in the Service and Repairs of machines. Plans for time to complete reporting. Collates information, downloads, inspections, PM clinic & troubleshooting for use in reporting. Compiles recommendations report to the Parts/Branch/Depot Manager for additional components, to meet the component change requirements. Monitors the Komatsu machine hours in conjunction with the component hours. Qualification: Trade Certificate (Millwright or dual trade - Fitter/Diesel Mechanic/Hem and Electricical) Must have a valid recognised Medium Voltage Certificate aligned with MQA Skills program Experience: 4 - 6 years working experience on maintaining, servicing and diagnostics on Letourneau Wheelloaders. 2 years supervisory experience (an advantage). Trade plus experience of Komatsu products/heavy earth moving equipment in a mining environment. Machine Operator License (an advantage). Specific Knowledge Requirements: SAP - Intermediate. MS Office - Intermediate

Location: Limpopo, Limpopo, ZA

Posted Date: 10/29/2025