Security Services Group (SSG) - Operations Manager

Main Responsibilities The individual will hold the responsibility for SSGs Defence Nuclear Organisation (DNO) and MoD Southwest teams and will be a senior figure offering support to develop SSGs relationships and operations. The successful applicant will join the Operations Managers team and will be expected to engage with senior customers, raising SSGs profile and becoming a visible senior leader within the DNO and across the MoD in the South West. Reporting directly to Head SSG the post holder will become a member of SSGs Higher Management Group and will be encouraged to participate fully in the Executive Committee and its 2025 Programme Board. They will work alongside the existing Operations Managers to run SSGs Operational structure and associated resources in order to balance existing client priorities and future opportunities against delivery capacity. They will work together to ensure duties are covered during absences. To provide Technical and Financial oversight of all contractual delivery commitments including Capital works Projects and Maintenance Contracts. Authorisation of all Technical/Financial Initial Gate and Main Gate applications within delegation boundaries Be responsible for the future development of the respective teams specifically in understanding and interpreting the following: Industry Security Systems future development Cabinet Office & Home Office policy Centre For The Protection Of National Infrastructure policy MOD policies and standards Project management standards, CDM (Construction, Design & Management) and the New Engineering Contract (NEC) Working knowledge of British, European and Government Standards relating to security together with knowledge of QA and H&S policies. Operations Team The individual will sit on the Operations Board with fellow Operations Managers to manage technical oversight of all Regional Team Leaders both UK and Overseas To liaise with SSG Project Managers in the authorisation process of new projects in respect of all financial, technical and resource implications to the business Will be called upon to liaise directly with customers senior management levels to understand and interpret their requirements from a financial and technical perspective To understand the business Key Performance Indicators (KPI) and to challenge SSG Operational Team Leaders performance in relation to these KPIs (Maintenance turnaround times and Projects on-time-in-full delivery) To sit on both H&S and QA boards, providing an Operational perspective both in relation to Health and Safety delivery policies and Quality Assurance policies and procedures. Financial Reviews, to work in close co-operation with SSGs finance department: The post holder will work with SSG Finance and Commercial leads to lead quarterly finance and performance reviews and become jointly accountable for SSGs overall delivery. Business Continuity and Succession Planning To have a technical input into the future product development of SSGs next in-house Security products Business Development Reviewing and offering support to develop the following: Future business development. Future structures and capabilities. SSGs contribution to DSR as MoDs technical and physical Technical Authority. SSG Vision30 key line of activity; People, Technology and Relationships. SSGs HR offer of Training and Education To be responsible for advising future development of: Industry Security Systems future development National Protective Security Authority (NPSA) policy MOD Policies and standards Project Management standards, CDM (Construction, Design & Management) and the New Engineering Contract (NEC) Leadership & Management Provide leadership for the team/function with minimal supervision and direction, developing and supporting the team, enabling them to deliver departmental goals Manage own workload to contribute to SSG outputs Contribute to a positive, collaborative and proactive working environment Promote strong working relationships within the Operations Management team and with other teams across DIO and MoD Promote strong working relationships with senior levels of management within the OGD, DNO & MoD estate Provide leadership for stakeholder management and analysis activities for team/function Leading engagement with important and influential internal and external stakeholders and negotiating key outcomes in support of SSG operational delivery and future development Operations Board: The individual will co-chair the Ops Board with fellow Operations Managers to lead oversight of all Regional Team Leaders both UK and Overseas. QA and H&S: To sit on both H&S and QA boards and provide an Operational perspective both in relation to Health and Safety delivery policies and Quality Assurance policies and procedures. Financial reviews: To work in close co-operation with SSGs finance department. The post holder will work with the Operations Managers, Finance and the Business Management team to lead quarterly finance and performance reviews and become jointly accountable for SSGs overall operational delivery, financial targets. They will also undertake Financial forecasting and accountability down to AP reporting schedules. Business Continuity and Succession Planning : To undertake the Operational lead in relation to business continuity planning both in relation to resource planning and cross functional abilities. Product Development: To have a Technical input into the future development of SSGs next in-house Security products. Business Development: To continually assess both the MoD and OGD environments in order to promote SSGs position, to encourage MOD and cross governmental functionality and enable future business development opportunities. Person specification Essential Skills and Experience Experience of SSG Security Systems Engineering Experience, Electrical Electronic Management within the Electronic and Physical Security Industry Management of Operational delivery teams specifically Industrial/Technical/Project Management staff Experience of dealing with both Commercial Project and Facilities Management companies Experience of delivering Technical operational functionality within Government Experience of Project Management processes (NEC3 and/or CDM) Full Driving Licence (Essential for travel to/from sites some of which are remote and not accessible by public transport. A vehicle/hire car will be provided. Desirable Skills and Experience ONC/HNC in Electrical or Electronic Engineering or equivalent NVQ/SVQ Level 3 in Electronic Security Systems (IDS, CCTV, etc) or equivalent ONC/OND in Electronic Security Systems (IDS, CCTV, etc) or equivalent Association of Project Managers CEng Chartered Engineer Membership of the Security Institute Licences Full UK Driving Licence Behaviours We'll assess you against these behaviours during the selection process: Leadership Making Effective Decisions Seeing the Big Picture Changing and Improving Communicating and Influencing Working Together We only ask for evidence of these behaviours on your application form: Leadership Making Effective Decisions Benefits Alongside your salary of 59,690, Ministry of Defence contributes 17,292 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Generous Annual Leave : 25 days annual leave increasing by one day per year to a maximum of 30 days after five years of service. Career Development : Benefit from continuous professional development opportunities within the security field, helping you grow and advance your career. Equipment : Toolkit, laptop and mobile phone. Company Vehicle : You may be provided with a non-liveried company vehicle, eligible for personal use (taxable as a benefit). Family Support : Access enhanced parental leave policies to support work-life balance during important life events. Exclusive Discounts : Enjoy savings through the Defence Discount Service (fees apply), offerings deals on a range of products and services. Health and Wellbeing : Receive Specsavers eye test vouchers and access on-site gym facilities (where available). Community and Social Perks : Join the Civil Service Sports Club (CSSC) or the Civil Service Club in London, providing access to a variety of social, cultural, and recreational activities (membership fees apply). On-Site Amenities : Many of our locations offer free parking, subsidised canteens, sports and social clubs, and on-site shops for your convenience. Inclusive Workplace : Join one of our Diversity and Inclusion Networks. We value diversity and are committed to creating an equal and supportive environment for all. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. Please note: The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience. Candidates will also be required to provide a statement of suitability. (500 Word count) At application , you will be assessed against your CV, statement of suitability and the following Behaviours: Making Effective Decisions Leadership At interview , you will be assessed against the following Behaviours: Seeing the Big Picture Changing & Improving Communicating & Influencing Working Together Experience: Discuss your background and its relevance to the role. What to Expect: The interview will explore both your professional experience and how your Behaviours align with the role's requirements, we recommend using the STAR format when answering Behaviour questions. Interviews are planned to take place Face to Face at the Defence Academy, Shrivenham. Further information: Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk . As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Steve Hall, Technicial Director Email : Steve.Hall218@mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk. Attachments Candidate Information Opens in new window (docx, 31kB) Army candidate information pack Opens in new window (pdf, 3851kB) Defence Civil Servant Offer Opens in new window (pdf, 1562kB)

Location: UK, GB

Posted Date: 10/29/2025